Refund policy

Returns and refunds

Damaged or defective items: If your order arrives damaged or defective, email support@everfindly.com within 30 days of delivery with your order number and a photo. We'll send a replacement or a full refund — you don't need to send the item back.

Changed your mind: You can return unused items in their original packaging within 30 days of delivery. Email support@everfindly.com first and we'll give you the return address. Return shipping is paid by the customer unless the item is damaged or defective. We refund the item price once we receive the return.

Lost orders: If your order hasn't arrived within 25 business days, contact us for a replacement or refund.

Refund timing: Approved refunds go back to your original payment method within 5–10 business days.

Questions? support@everfindly.com